At Ulenar, we strive to provide our customers with exceptional service and seamless experiences when using our Sales API platform. Our Fulfillment Policy outlines the processes and procedures we follow to ensure that your needs are met promptly and satisfactorily. This policy covers order processing, delivery timelines, payment methods, subscription management, and our commitment to customer satisfaction.
Once you place an order for our Sales API services, you will receive an order confirmation email containing details of your purchase. This email serves as a receipt and includes important information such as your order number, service details, and billing information.
Upon successful payment, your Sales API service will be activated immediately. You will receive a welcome email with instructions on how to access and integrate our API into your systems.
Our technical support team is available 24/7 to assist you with any issues or questions you may have during the integration process. You can reach us via email, phone, or live chat.
As a digital service provider, Ulenar ensures that your access to our Sales API platform is granted immediately upon successful payment and order confirmation. There are no physical products to ship, so there are no shipping timelines or delays.
Our Sales API platform is designed to be highly available, ensuring that you can access the services whenever you need them. We utilize robust cloud infrastructure to guarantee 99.9% uptime.
We accept a variety of payment methods to make the purchasing process convenient for you. These include major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways.
Depending on the subscription plan you choose, billing may be conducted on a monthly or annual basis. You will be charged automatically at the beginning of each billing cycle.
You will receive an invoice and receipt for each payment made. These documents will be sent to your registered email address and will also be accessible through your account dashboard on our website.
You can upgrade or downgrade your subscription plan at any time through your account dashboard. Changes to your subscription will take effect immediately, and your billing will be adjusted accordingly in the next billing cycle.
You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the subsequent period. Note that we do not offer refunds for partial billing cycles.
Subscriptions will renew automatically at the end of each billing cycle unless you choose to cancel. You will receive a reminder email before the renewal date to ensure you are aware of the upcoming charge.
We are committed to providing a high-quality Sales API service that meets your business needs. If you encounter any issues or if the service does not meet your expectations, please contact our support team. We will work diligently to resolve any problems and ensure your satisfaction.
Your feedback is invaluable to us. It helps us improve our services and better meet your needs. We encourage you to share your thoughts and suggestions through our feedback form available on our website.
We continuously work on enhancing our Sales API platform. As part of our commitment to customer satisfaction, we regularly release updates and new features. These improvements are automatically available to you at no additional cost.
Due to the nature of our digital services, we generally do not offer refunds. However, we understand that exceptional circumstances may arise. If you believe you are entitled to a refund, please contact our support team within 14 days of your purchase, and we will review your request on a case-by-case basis.
If a refund is approved, it will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase.
If you have any questions or need further assistance regarding our Fulfillment Policy, please do not hesitate to contact us. Our support team is available to help you 24/7.
Email: [email protected]
Phone: +1-800-123-4567
Live Chat: Available on our website
Ulenar is dedicated to providing you with reliable, efficient, and high-quality Sales API services. Our Fulfillment Policy is designed to ensure transparency, convenience, and satisfaction throughout your experience with us. We value your business and look forward to supporting your sales efforts with our innovative solutions.
Thank you for choosing Ulenar.